Shipping & Returns

Yes — all orders delivered within India ship free of charge using registered third-party courier partners. No additional duties or handling charges apply for domestic orders.

We aim to dispatch your order within 1 to 2 business days from our Jaipur studio. Once dispatched, standard delivery within India takes 3 to 7 business days depending on your location.

Yes — we ship worldwide at a nominal charge using registered international courier partners. We have customers in India, the UAE, the United Kingdom, the United States, Australia and across Europe.

International orders may be subject to import duties, taxes or customs fees levied by your destination country. These charges are not calculated by Manner India and are entirely the responsibility of the recipient. We recommend consulting your country's official customs website for an estimate before placing your order.

International delivery typically takes 7 to 14 business days after dispatch, depending on your destination. Please note that customs processing in your country may add additional time.

Expedited delivery is not available as a standard checkout option. However, if you need a piece urgently, please contact us at info@mannerindia.in or call +91 9252919191 as early as possible and we will do our best to accommodate you. Additional charges may apply for expedited dispatch and courier handling.

Custom and bespoke orders are handcrafted especially for you and typically take 3 to 4 weeks from the date of design confirmation. Your order ships after this crafting period. We recommend placing your custom order at least 6 weeks before your occasion.

Cancellation requests must be made within 24 hours of placing your order. After this point we are unable to recall the shipment. Customized and personalized orders cannot be cancelled once the design has been confirmed and crafting has commenced.

As our jewelry is handcrafted to order, we do not offer returns. However, if your piece arrives with a genuine manufacturing defect or the wrong item is delivered, we will exchange or replace it at no cost to you.

To be eligible for an exchange, please ensure:

• Your request is made within 48 hours of receiving your order
• Photographs of the defect or damage are sent to info@mannerindia.in within 48 hours
• The item is unused, unworn and unaltered
• The item is returned in its original packaging

Customized or personalized pieces are only eligible for exchange due to a manufacturing defect. All return shipping costs are the customer's responsibility, except where the return is due to a manufacturing defect.

If your order arrives damaged due to transit, please photograph the damage immediately and contact us at info@mannerindia.in or +91 9252919191 within 48 hours of delivery. We will arrange an exchange or repair promptly at no cost to you.

Once we receive and inspect your returned item, we will notify you of the outcome within 3 business days. If approved, your replacement will be dispatched promptly from our Jaipur studio.

These terms are governed by the laws of India. Any disputes arising from orders placed on mannerindia.in shall be settled by arbitration in Jaipur under the Arbitration and Conciliation Act, 1996.

All purchases on mannerindia.in are for personal use only. Unauthorized commercial resale of Manner India products is strictly prohibited. For commercial collaboration or authorized resale enquiries, please contact us at info@mannerindia.in.